Shipping Policy
We ship worldwide with care and precision. Review our shipping terms below.
1. Shipping Destinations
We ship our magnet machine kits and supplies to: -
NORTH AMERICA: Canada · Mexico · United States
EUROPE: Austria · Belgium · Bulgaria · Cyprus · Czechia · Denmark · Estonia · Finland · France · Germany · Greece · Hungary · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malta · Netherlands · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · Sweden
OCEANIA: Australia · New Zealand
ASIA: China · India · Malaysia · Singapore · Thailand · Vietnam · Hong Kong
MIDDLE EAST: Bahrain · Qatar · Saudi Arabia · United Arab Emirates
SOUTH AMERICA: Chile
2. Shipping Methods & Delivery Times
Machine Kits and supplies (Free Shipping Included)
| Destination | Estimated Delivery Time |
|---|---|
| Canada, United States | 3-6 weeks |
| United Kingdom | 4-6 weeks |
| Other International | 4-8 weeks |
*Delivery times are estimates and may vary based on customs clearance and local carrier performance.
Need it faster?
Contact us for expedited shipping quotes.
Supplies, Refills & Other Products
Same delivery time as machine kits.
Digital Products
Templates and digital files are delivered instantly via email after purchase confirmation.
3. Processing Time
Orders are typically processed within 3-5 business days. During peak seasons or promotional periods, processing may take up to 7 business days. You will receive a confirmation email once your order ships.
4. Tracking & Packages
All orders include tracking information sent to your email
Tracking updates may begin after your shipment reaches the destination country. For an earlier status update, please contact us and we can check the shipment through our internal tracking system.
Packages are carefully packed to help ensure safe delivery.
Orders may be shipped in separate packages and may arrive on different days.
5. Customs, Duties & Taxes
For most eligible destinations, customs duties are included in the shipping cost.
If you are unsure whether duties are included for your destination, please contact us before placing your order.
6. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before shipment.
7. Delays & Delivery Issues
While we strive for timely delivery, delays may occur due to weather, customs processing, carrier issues, or other unforeseen circumstances. If your order is significantly delayed or lost, please contact us and we will work with the carrier to resolve the issue.