Treasure Tool

CONTACT US

We're here to help! Reach out anytime and we'll get back to you as soon as possible.

EMAIL SUPPORT

hello@treasuretool.com

We reply within 2 business days (Mon – Fri)

RESPONSE TIME

Within 2 business days

Monday – Friday

SUPPORT HOURS

Monday – Friday

10:00 AM – 5:00 PM (EST)

Send us a message

Please fill out the form below and we'll get back to you.

Please include as many details as possible so we can help you faster.

We're here to help with

Product questions

Machines, refills, materials and compatibility

Orders & shipping

Tracking, delivery times and shipping options

Templates & guides

Canva templates and setup guides

Returns & warranty

Returns, warranty coverage and replacements

General inquiries

Partnerships, wholesale and more

Before you contact us

To help us assist you faster, please have the following information ready:

Order number

Machine size or model

Photos or videos (if applicable, please send to hello@treasuretool.com)

A clear description of your question
Quality you can trust
Carefully selected machines and supplies for makers.
Built for makers
Tools and resources to help you create and grow.
Support that cares
Real people, friendly support within 2 business days.
Shipping worldwide
We ship machine sets and supplies to many countries.